Learning from a Google Review Alex P and Alan West: Embracing Feedback By Creating the Talk to the Attorney Option
Our firm deeply values client feedback, recognizing its significance in shaping our services. We appreciated the feedback so much that we devoted a blog article to it: Learning from a Google Review: Embracing Feedback By Creating the Talk to the Attorney Option. In sum, to cater to diverse client needs, we introduced the “Talk to the Attorney” session, offering advice based on client-provided information. To learn more about the TTTA session, please watch this short video: Talk to the Attorney. This option, though accompanied by disclaimers and risks, acknowledges that affordability matters to our clients. We appreciate the insight received, enabling us to refine our approach and express heartfelt gratitude to our clients for their invaluable feedback.